Frequently Asked Questions

  • Our flagship store is located in Mumbai.

    Address:
    Sayali Rajadhyaksha Sarees, 202, Kingston Building, Tejpal Road,Opposite Old Railway Crossing, Navpada, Vile Parle East, Mumbai, Maharashtra – 400057

    Get Directions

    Timings: Monday to Sunday, 10:00 AM to 8:00 PM

  • You can reach us through call, WhatsApp, or email.

    Contact Numbers: 9820070616 / 9137808579 Time: 10.00 AM to 8.00 PM.

    Email: communications@sayalirajadhyakshasarees.com

  • We do not have our own manufacturing unit.

    We procure our sarees directly from skilled
    handloom weavers across different regions of India    .

    Each saree is crafted using traditional
    techniques that preserve our culture, heritage, and craftsmanship.

    Our focus is to bring you authentic, handwoven, and unique creations.

  • We accept the following payment modes:

    • UPI
    • Debit & Credit Cards
    • Cash on Delivery (COD)
    • NEFT/RTGS

  • Yes, we offer a video call shopping
    facility to help you see fabric details, color, and design clearly before purchasing.

    Please feel free to contact us for schedule a Video Call. 

  • Mandatory order details:

    • Full Name
    • Contact Number
    • Email Address
    • Complete Shipping Address
    • Pin Code

  • Order processing takes 24–48 hours
    after payment confirmation.

    • Domestic Orders: 10–12 working days
    • International Orders: 10–12 working days (may vary by customs
      clearance)

  • COD Orders (India):

    • 5% of total cart value is charged.
    • Razorpay link will be shared to pay delivery fees.
    • After payment, your order will be confirmed.
    • The remaining amount is paid at delivery.
    • We ship worldwide.
    • Charges vary by weight and destination.
    • Customs charges differ for every country.
    • Customers must coordinate with local customs
      authorities.

  • Yes, all listed prices are inclusive of applicable taxes.

  • Please add clear delivery instructions or notes at checkout to avoid delivery-related errors.

  • You can track your order using the Tracking ID shared via email or WhatsApp. Our team is always here to help if needed.

    • We offer a Credit Note instead of a refund.
    • Credit Notes are valid for 1 year from the date of issue.
    • A clear unboxing video or photos must be shared within 24 hours of delivery.
    • For detailed guidelines, refer to our Return & Refund Policy

  • Customization is available in selective cases.

    • A 50% advance payment is required once approved.
    • The process becomes non-reversible after payment.
    • Custom orders take 30–45 days.

  • We value your trust and ensure complete
    data privacy. We do not share customer information for marketing or promotions. Your shopping experience is always safe, secure, and confidential.